Submit Claim to China Airlines
Fill in the form and upload documents
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This is not the official website of China Airlines. China Airlines is referred to solely as the airline against which the claim is submitted.
CargoClaims is an independent cargo claims platform operated by CargoHub B.V. and is not affiliated with or endorsed by China Airlines. The IATA cargo innovation awarded Cargo Claims and Loss Prevention CCLP platform enables you to manage and submit your cargo claims to any airline from ONE single platform. Your claims are stored and presented with a clear overview within your account which is automatically generated upon submitting your first claim.
When using our platform and submitting a claim agains the carrier, please make sure a correct and valid emailaddress is used and accepted by China Airlines.
Submit a claim to China Airlines in easy steps:
- Complete the cargo claim form and submit (no login required)
- Enter email address of the airline or select available contacts
- Click on the send email button. A copy of the claim will be sent to your email address
Benefits for forwarders and shippers
- Benefit an industry standardized claims proces
- Submit a claim to any airline in just 3 easy steps
- Manage all your claims from a single user or organzation account
- Read more about benefits for claimants click here
Benefits for airlines and gsa
- Transparent cargo claims dashboard
- Integrated claim management and communcation tools
- Increased customer experience and transparency
- Read more about benefits for airlines click here
